Description of Plateform services
The platform allows a user to use Allomed’s service. The appointment request is forwarded to a doctor. The platform is not an emergency medical service but a medical consultation service. In the event of a medical emergency, the user must contact his doctor, the regional emergency service, the hospital or through the phone number 144.
The user acknowledges that Allomed assumes no responsibility if the user makes a medical consultation while in an emergency situation rather than calling an emergency service such as his attending physician, the doctor on call in his region, the hospital or phone number 144.
Access to the platform
The use of the platform can only be made in accordance with the laws of Switzerland and any other law that may apply. Any illegal or inappropriate use is excluded.
You agree not to:
- Use the platform in an illegal or inappropriate way that could harm Allomed.ch
- Use the platform in place of another person
- Use the platform to compete with Allomed.ch
- Help or facilitate a third person to do any of the above acts
How the platform works
The platform is a server linking a user to a doctor.
Use of the platform
All persons must be of legal age, autonomous and have the faculty of discernment to use Allomed’s services. The platform has access to the user’s personal details. The platform only records the data that the user has saved. The data will be used exclusively internally and/or in the event of a complaint. Allomed reserves the right, at the request of a judicial authority or a third party, to communicate any information in its possession.
The user undertakes not to make racist, xenophobic, abusive, defamatory, slanderous remarks in such a way as to damage the honor or reputation of third parties, obscene, hateful, violent, offensive or contrary to morality. The user will be held solely responsible, civilly, administratively, and criminally, for the comments made.
All doctors responding to medical consultations on the platform are doctors with a specialty of medicine and authorized to practice and bill at the expense of Lamal in Switzerland.
Price and payment:
The platform may cost a local call depending on the operator you are calling with, please check with your operator for this information. This amount will be charged by your operator directly. Allomed disclaims any responsibility for invoices issued by the operator used, disputed or not, and payment by users.
The billing of the medical consultation is established by the doctor directly and sent to you or to your health insurance. The payment period is noted on the invoice and may vary depending on the time of the medical consultation, the duration of the medical consultation and the services. Allomed disclaims any responsibility for invoices issued by the doctor, disputed or not, and payment by users.
By using the platform, you consent to the platform doctors collecting, processing, and using your personal data, medical data and certain information about you. The use of this information will be used by the doctor in the context of his treatment, your medical file and to have a record concerning the processing of your consultation for legal reasons of their own.
Exclusion of liability
Allomed is a platform linking a user to a doctor. The platform is not an emergency medical service but an online medical consultation service. In the event of a medical emergency, the user must contact his attending doctor, the doctor on call in his region, the hospital or via the telephone number 144. Allomed declines all direct or indirect responsibility.
The user must be capable of discernment during the medical consultation and must take the name of the doctor who makes the consultation. The doctor is responsible for the medical consultation. Allomed declines all direct or indirect responsibility.
Allomed declines all responsibility for any technical defects, disturbance, or breakdown of the telephone network and / or the Internet network, overload of the network.
Allomed’s liability (including negligence) for consequential or non-consequential damages related to access to or use of the platform or the inability to access and/or use them is excluded. Allomed declines all direct or indirect responsibility.
Under no circumstances can Allomed be held liable for direct, indirect or consequential damages resulting from the medical consultation.
Links to other websites
Allomed has no influence on information via external links to other websites and therefore rejects any liability for third-party websites.
Allomed has taken measures to prevent any accidental or intentional manipulation of its website. Allomed draws attention to the fact that any data not codified on the internet and/or by telephone is not secure. Allomed declines all direct or indirect liability
Allomed integrates various social media plugins on its websites. These are trademarks not owned by Allomed. The use of social media plugins takes place under your own responsibility. Allomed declines all direct or indirect liability
Should any contractual provisions (including these general terms and conditions) prove to be void or invalid, the remaining provisions shall remain in force. In this case, the invalid or invalid provisions shall be replaced by valid provisions having legal effects as close as possible to the invalid provisions.
All information and data, their use, the recording of pages, all actions, tolerances, or omissions in connection with these pages are subject to Swiss law, any possibility of conflict of laws being excluded. In case of disputes, the place of jurisdiction is exclusively Montreux in Switzerland. Allomed reserves the right to make changes and/or additions to theseterms and conditions directly through its website at any time and without prior notice.
The only valid terms and conditions are those written in French as some translations may contain errors.